From time to time, in the planning and execution of your move, you will come across terms and acronyms, which the industry uses. Although not all the jargon can be listed, the followings are the most likely you will come across:

Access – Basically, how accessible is the property? The room to park a vehicle, the distance from vehicle to front door, the availability of lifts, how many floors the building has, and so on, all have an influence on access.

Agent - Usually another moving company appointed to act as a partner in your move. The most likely situation is that your mover will appoint someone at destination to receive your shipment, clear it through Customs and arrange final delivery. The agent’s services will be included in your quotation.

Bill of Lading - This is your contract with the carrier. It is your receipt for your goods and the contract for their transportation. Your signature on this document acknowledges that your goods have been loaded on the moving van and "released to the carrier".

Binding Quote - A guaranteed price based on the inventory.

Bonded Warehouse – A warehouse that meets with local Customs specifications, and allows shipments to be stored pending clearance by Customs.

Booker - The company which you have chosen to be in charge of your move.

Chargeable Weight - The weight used by an airline to determine the air freight charge.
COD (Cash On Delivery) - Shipments where customer pays moving charges at the time of delivery. For COD shipments, payment is required in cash, banker’s draft or credit card (provided prior arrangements have been made).

Consignee - The person to whom the shipment is to be delivered.

Container – A modular steel box (usually 20-ft or 40-ft) for moving goods securely. Usually used on ships but increasingly linked to road and rail transport.

Corporate Account – Your employer company, which is responsible for the removal charges.
Cost per cubic meter/cubic feet – A rate given on the estimated space your belongings will fill on a truck /container.